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| Frequently Asked Questions |
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1 |
How do I place my order?
Just fill in the model number along with the quantity you desire at our contact page and we’ll get back to you within 24 hours. |
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2 |
How do I pay?
Upon confirmation of your order, we will send you our account number. Further details on the payment method will be explained to you in an email. |
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3 |
How long will it take to receive my items?
Your order will be dispatched 24 to 48 hours upon receipt of payment.
Orders within Malaysia - within 24 hours.
Oversea deliveries - 3 to 5 days.
We use international courier services from FedEx and DHL. |
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4 |
What are the delivery charges??
Delivery charges are calculated based on the total cost of items and also the location of your country. Upon receipt of your purchase order, we will send you an invoice which includes the cost for the item and also its delivery charges. |
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5 |
Do you sell to end users?
No, our customers comprise electronic entertainment goods and digital camera and video camera retailers from Malaysia and other countries. |
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6 |
Do you deliver to outside of Malaysia?
Yes, we arrange shipment of orders to many countries outside of Malaysia including Singapore, Hong Kong, Indonesia, Thailand, China, India, Taiwan and Middle Eastern countries. |
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7 |
What costs will I bear?
In addition to your order cost, you will also have to bear delivery charges, insurance (optional) and your country custom duty fee. |
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